We only offer 24/7 access memberships to current clients of Formotion Physio or clients of the coaches who work out of Formotion.

A current client means: 

1.1) You have a future appointment or class booked with Formotion Physio within the next 4-6 weeks. 

An appointment may as also consist of maintenance massage / soft tissue treatment if you are not currently being treated for a specific injury.

1.2) You are doing online Physio / Formotion programming with weekly check ins from your Physio. Normally you would have a face-to-face or video consult every  4 - 6 weeks with this option.

1.3) You are seeing your coach at least fortnightly if you only do face to face sessions.

1.4) You do online programming with your coach with a face-to-face check in at least every 4-6 weeks.

If you are not a current client, but you are keen to become one get in touch at admin@formotionphysio.com.au

You can sign up for either of our membership options using the buttons above.

• Memberships are billed weekly and paid for on card.

• Once you have signed up these payments will continue automatically until you cancel.

• Your email will be added to our 24/7 door access app once you have signed up. This is a manual process that happens during weekdays only. If it is your first time signing up, or you are resigning and require 24/7 access on a weekend you must make sure you do it and get confirmation of 24/7 access before close of business on Friday afternoon.

• You may cancel at anytime. After signing up you will be sent an email to confirmation your membership. Please save this email as you will need it to manage or cancel your membership if required. The cancellation button is at the top of the email.

• You may switch between different memberships as you wish. However you must cancel the other membership before signing up for the other.

CANCELLATION POLICY

It’s important to note that we do not offer refunds or transfers for paid memberships. So if you need to cancel please make sure you do so before your next billing date.

If you are unable to cancel using the email you saved when signing up we require at least 48 (business) hours of written notice before your next billing cycle.

With 24/7 access there will be times that you may be on your own. If you are not confident training on your own we recommend coming in when there are staff onsite.

We have monitored CCTV as well as a duress button that you must keep nearby if you are the only one training.

There will be certain times that a coach or Physio is onsite and may be able to supervise or help you with exercise programming questions. However at times they may be with a client and unavailable for direct supervision.

If in doubt, or you would like to come in when there are staff onsite, send us a message through our Whatsapp to check or pre-arrange for someone to keep an eye out for you.