Motor Vehicle Accident Physiotherapy (MVA)

We can provide Physiotherapy rehabilitation for injuries sustained in car or motorbike accidents that have been accept for coverage by ICWA (Insurance Commission of WA).

Common injuries we see are whiplash, concussions, knee/hip injuries and other impact or high speed related injuries caused by traffic accidents.

We will work with your insurer, GP and any other health professionals to help you get back to on track with as little stress as possible.

Key Points:

  • You will need a claim number and confirmation of acceptance from ICWA before claiming your sessions with us.

  • You can book your sessions online by selecting the “Worker’s Compensation / MVA” Initial Assessment.

  • It is recommended to als get a GP referral or have a GP review so that we are able to liaise with them where necessary.

  • If you do not have this you are still able to see us for Physiotherapy however you will need to pay for your sessions upfront, you may be able to claim these later if your claim is then accepted.

Information regarding claims from ICWA’s site:

(Please ensure to check ICWA’s site for most up to date claims information).


”If you have been injured in a motor vehicle crash, you can make a claim to have approved treatment paid by us. We encourage you to seek treatment from your doctor or a hospital as soon as possible to assist your recovery.

During the claims process, the following occurs:

  1. You report the crash and make a claim.

  2. We send you a confirmation via SMS, email or post and your unique treatment number.

  3. We send you an SMS with a link to access your digital claiming card.

  4. You start using your treatment number, and digital claiming card  (if downloaded) to have treatments paid.

  5. A claims management officer is assigned to your claim and assesses the information you have provided.

  6. If we need more information about the crash, we may contact you to ask for more details.

  7. We determine liability for the crash, and if another driver was at fault, the claims officer will approve treatment and let you know what is covered.

  8. Throughout your recovery, we will touch base with you to check on your progress and see if extra treatment is required.

  9. When you have recovered, we will call you to discuss finalising your claim, and confirm in writing.

The claims process duration can vary between people. This is because everyone's experience is different, so every claim is different.”